1 microsoft outlook Why do Gmail IMAP servers seem out of sync with webmail servers?
Ada Bell edited this page 2025-12-02 06:55:57 +08:00
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Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.

Why IMAP Folder is Not Properly Syncing?

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some precautionary steps. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want disable faulty add-ins in Outlook a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other.

Chosen Solution

Suspect some Apple Dev's have been lazy with some code online Outlook email repair utility in IOS18's mail.app and its causing the issue. I was a little hesitant but went ahead and let it completely remove all the synced items from the account off of my iPhone. After a minute, it was removed so just went and re-added it and BOOM. Decided to just try completely removing my Gmail account, the one that wasnt syncing with the Mail App after the iOS 18 update.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

Microsoft Outlook is terrible in IMAP. Hence most people only use MAPI with it. If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.

If you can, turn off IMAP, require 2FA, and use the native outlook client.I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.I would suggest that frequent changes to folder contents on multiple devices will make it go wrong.Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail.Ive never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future.Simply enter your email address OR username in order to reset your password.

My accounts in Mail app stopped to sync post update

When you are dealing with any problem, it is important to understand the reasons behind the issues. Below are some causes that contribute to the problem. There are various variables at play here however, generally speaking, Outlook performs best when operating as a front end for Microsoft Exchange and Gmail when accessed via a web browser. Ive never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If FixTechGuide Outlook repair tutorial you can, turn off IMAP, require 2FA, and use the native outlook client. Hate to be a Debbie Downer, but why are you using IMAP?

Get email updates

Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. But many users run into the problem where their important IMAP folders are not syncing or stop updating. Thats why, here I am to help you in this situation by providing you with solutions. But, before that, lets understand the cause of the issue.